373 Privacy Policy — Our Commitment to Protecting Your Data

This policy details how personal information is collected, used, and protected for users of the 373 platform. Please read it before using the platform.

Last Updated: 2024

What information is collected

Various types of information are collected during registration and use of the 373 platform — to improve our services, ensure security, and personalize your experience.

Account & Identity Information

  • Full name, date of birth, and national ID number (for KYC verification)
  • Email address, mobile number, and current address
  • Login credentials (password stored in encrypted form)

Financial & payment information

  • Mobile banking numbers (bKash, Nagad, Rocket) and transaction history (৳ BDT)
  • Deposit and withdrawal amounts and dates
  • Payment method type — no full card numbers or bank PINs are stored

Device & technical information

  • IP address, browser type, and operating system
  • Device identifier information and screen resolution
  • Session duration and page visit patterns

Purpose of Data Use

373 uses collected data solely for specified, legitimate purposes. Where applicable, user consent is obtained before any data is processed.

  • Account Management: Completing registration, login, and KYC verification processes.
  • Payment Processing: Verifying and processing deposits, withdrawals, and transactions.
  • Security: Detecting and preventing fraudulent activity.
  • Customer Support: Processing support requests and resolving issues.
  • Platform Development: Analyzing user experience to improve service quality.
  • Regulatory Compliance: Meeting legal obligations and providing information to relevant regulatory authorities.

Consent for marketing or promotional communications is obtained separately, and you may opt out at any time.

Cookies & Tracking

The 373 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie type

  • Essential Cookies: Required for login sessions and security purposes.
  • Functional Cookies: To remember your language preference and settings.
  • Analytics Cookies: To understand how the platform is being used.

Cookies can be disabled through your browser settings, though this may limit certain features.

Sharing Data with Third Parties

373 does not sell or rent users' personal information. However, limited data may be shared in certain circumstances:

  • Payment Processors: With mobile banking service providers to process transactions.
  • Legal Requirements: Upon lawful requests from Bangladeshi government or regulatory authorities.
  • Fraud Prevention: With approved partners as part of our security framework.

All third parties operate under strict confidentiality agreements.

Data Retention, Security & Protection

373 applies industry-standard technical and procedural measures to keep your data secure.

Security Measures

  • Data transmission is secured via SSL encryption
  • Passwords are stored as hashes — never in plain text
  • Regular security audits and vulnerability assessments
  • Strict staff access controls based on the least privilege principle

Data Retention Policy

  • Active account data is retained as long as necessary
  • Following account closure, certain data is retained for a specified period as required by legal obligations
  • Financial transaction records are retained for 5 years in accordance with Bangladesh law
  • Data is securely deleted upon expiry

Your Rights & Policy Changes

User Rights

Under applicable laws in Bangladesh and 373's policies, you have the following rights:

  • Data Access: You may request to know what information we hold about you.
  • Data Correction: You may request corrections to any inaccurate or incomplete information.
  • Data Deletion: You may request deletion of your data under certain conditions — however, some information may need to be retained for a specified period due to legal obligations.
  • Right to Object: You may object to the processing of your data for specific purposes.

To exercise these rights, email [email protected] or FAQ page View details.

Policy Changes

373 reserves the right to update this Privacy Policy at any time. Continued use of the platform after changes have been made constitutes acceptance of the revised policy. Registered users will be notified in advance of any significant changes.

Questions or concerns about privacy?

Contact us directly or find answers to common questions.

Email: [email protected]

View FAQs Log In
বাংলা